By Lanes1980 - 8 Aug 26 12:06 PM
Hi All,
I can see these forums don't get as many visitors as I'd like, but I can't think of another resource to use for this question.
I am under a SHPO and due to my offending, the police (PPU) are allowed to install monitoring software on my laptop / mobile. I don't have an issue with this (like it would matter if I did) and I understand why they would want this installing.
The software has only recently been installed on my mobile and I've run into an issue. Whenever I try to open the "First Direct" banking app, it detects eSafe as spyware and refuses to run. This means that I cannot complete any form of banking - the app is used to log into the First Direct website, used to authorise any online purchases, etc.
I went back to PPU and spoke with my officer, who effectively told me "tough" (paraphrasing). I escalated this to a Sergeant who spent longer telling me "tough" - I explained this was having an impact on my day-to-day life, I cannot make any online purchases. I managed to get trapped in an "app only" carpark, as I had no way to authroise the purchase.
I asked PPU for options - none forthcoming. I then said I cannot be the only person who has this software and needs to bank, please can they tell me the name of some banks where this isn't an issue.
"No - we cannot recommend banks".
I told them I wasn't looking for recommendations, I was after an "anecdote" - John Doe banks with Barclays (for example) and doesn't have any issues......no, cannot do that.
I know court is an option, but I don't think I can afford to do this - my criminal trial that led me to this situation cost me a lot and I'm still job seeking at the moment. I know I could represent myself in court, but I'm not sure how successful I'm likely to be - PPU officer said that he didn't consider me not being able to do any online purchases was detremental to my life, I guess I'd need to convice a judge otherwise?
Is there anybody else here who has the eSafe software on a mobile and does use a banking app without issue? Would you be willing to share which bank you are with?
I don't want to go throught the hassle of changing banks, but if that is my only option, I don't want to change to one that also has an issue!
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By xDanx - 12 Aug 26 3:37 PM
A SHPO can be varied at any time and with out permission from the Police, you can submit an application to the court at your discretion. I also believe Legal Aid can be claimed in this process too.
You only require Police permission if you are discharging a SHPO under the 5 year mark, once past the 5 year mark. You are free to apply for discharge, which Legal Aid also covers.
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