By Silent Way - 25 Aug 26 2:55 PM
I haven't had any issues with banking apps in regards to esafe, i'm currently with santander and monzo.
However i do remember when they installed the app on my phone that they did state some banking apps have issues running with esafe installed.
Hopefully you will be able to find one that works, unfortunately given the response from your officer and their sergeant it's likely going to be a trial and error with the apps. As from my personal experience and information released to me through an FOI the officers know about the same as we do in terms of esafe and esafe staff wont give out information to help in most cases even when such questions are asked with an officer being a middle man. Which makes things more of a burden than is practically necessary in my opinion.
However in terms of applying for a variation the only cost would come from being represented but as other have said there should be legal aid available, especially in the case that your SHPO is relatively new. However if you're prepared to do the work yourself applying for variation whilst self representing is free which is the route i'm currently taking against such monitoring prohibition but for slightly different reasons.
Though good luck with things
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By Richie - 26 Aug 26 3:10 PM
+xI haven't had any issues with banking apps in regards to esafe, i'm currently with santander and monzo. However i do remember when they installed the app on my phone that they did state some banking apps have issues running with esafe installed. Hopefully you will be able to find one that works, unfortunately given the response from your officer and their sergeant it's likely going to be a trial and error with the apps. As from my personal experience and information released to me through an FOI the officers know about the same as we do in terms of esafe and esafe staff wont give out information to help in most cases even when such questions are asked with an officer being a middle man. Which makes things more of a burden than is practically necessary in my opinion. However in terms of applying for a variation the only cost would come from being represented but as other have said there should be legal aid available, especially in the case that your SHPO is relatively new. However if you're prepared to do the work yourself applying for variation whilst self representing is free which is the route i'm currently taking against such monitoring prohibition but for slightly different reasons. Though good luck with things
Just be careful with assuming that a SHPO variation will be free. When I did mine last year the police told me at the last possible legal moment that they were going to ask the court to ask me to pay their legal costs if the application was not found in my favour.
Some police force apparently do this.
Whilst my application to discharge was refused the judge did agree to remove the monitoring software prohibition from the SHPO. As a result of this and in his words because I was partly successful he agreed I didn't have to pay the police legal costs.
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By Lanes1980 - 8 Aug 26 12:06 PM
Hi All,
I can see these forums don't get as many visitors as I'd like, but I can't think of another resource to use for this question.
I am under a SHPO and due to my offending, the police (PPU) are allowed to install monitoring software on my laptop / mobile. I don't have an issue with this (like it would matter if I did) and I understand why they would want this installing.
The software has only recently been installed on my mobile and I've run into an issue. Whenever I try to open the "First Direct" banking app, it detects eSafe as spyware and refuses to run. This means that I cannot complete any form of banking - the app is used to log into the First Direct website, used to authorise any online purchases, etc.
I went back to PPU and spoke with my officer, who effectively told me "tough" (paraphrasing). I escalated this to a Sergeant who spent longer telling me "tough" - I explained this was having an impact on my day-to-day life, I cannot make any online purchases. I managed to get trapped in an "app only" carpark, as I had no way to authroise the purchase.
I asked PPU for options - none forthcoming. I then said I cannot be the only person who has this software and needs to bank, please can they tell me the name of some banks where this isn't an issue.
"No - we cannot recommend banks".
I told them I wasn't looking for recommendations, I was after an "anecdote" - John Doe banks with Barclays (for example) and doesn't have any issues......no, cannot do that.
I know court is an option, but I don't think I can afford to do this - my criminal trial that led me to this situation cost me a lot and I'm still job seeking at the moment. I know I could represent myself in court, but I'm not sure how successful I'm likely to be - PPU officer said that he didn't consider me not being able to do any online purchases was detremental to my life, I guess I'd need to convice a judge otherwise?
Is there anybody else here who has the eSafe software on a mobile and does use a banking app without issue? Would you be willing to share which bank you are with?
I don't want to go throught the hassle of changing banks, but if that is my only option, I don't want to change to one that also has an issue!
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