"extremely high risk". This is more down to my IT skills
As someone who has been in IT since 1989 I find it interesting the uncertainty with the Police when talking about IT. I have learnt in my long life that no one knows everything about any subject as it is so vast.
The main issue with anyone when discussing IT with someone that has taken the time to study some small part of it; be that excel, web design in its basics or how to set a printer up, they do not want to be seen as not compitatant or overshadowed.
Whilst at HMP Whatton I was allowed to use skills I was recognised to have, to actually develop a system for the IT Learning centre. I also was asked to evaluate the access database application used by the kitchen staff to record inmates menu choices and for analysis / forecast requirements. My OM was really upset when the head of Kitchens contacted him to say he wanted me out of normal work hours to work on the application as he saw this as being applauded / rewarded and no imate should treated so.
Basically in the end I have learnt to offer an explanation in a polite manner if I see they are not understanding or showing confusion over an explanation. That way they learn something, probably double check back in the office which is not a problem as importantly they start to see you in a better manner.
In the end no matter who we interface with, if the other individual lacks the information to fully understand the conversation, it is a reflection on you on the level of knowledge they leave with. I believe the PPU should also consider this when ending a "home visit"