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Holidays with TUI


Holidays with TUI

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Richard
Richard
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There is no requirement to tell the police who you have booked your holiday with. Looking at my last notification earlier this year you need to tell them the flight number, carrier and accommodation address in section 1. 

Unless you are using a TUI branded flight or hotel then they won't know you are on a TUI holiday.  

Section 2 does ask for a booking number and agent but this information is voluntary and you do not have to provide it.

Although it maybe just easier to book a flight and hotel yourself rather than through a tour operator.  You can often get the same selection of hotels and flights at a cheaper price.

Personally I am more worried about ETIAS next year as this may block travel to the EU



Edited
2 Months Ago by Richie
Evan Davis
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Our understanding is that TUI sent an email to all MOSOVO/PPU units across the UK, stating that they had changed their Terms & Conditions to prevent RSOs travelling on their cruise package holidays. The problem seems to stem from how police forces across the country have treated this information - some forces have been quite open in telling the people they manage about this change, whereas other forces have decided it's "not their job to get involved", essentially.

This makes it very difficult to assess exactly what the police will do if they are notified that somebody intends to travel with TUI - absolutely, the view of Unlock is that the Police should not be enforcing the terms and conditions of a private company - however, as we all know, each police force and even each individual officer will likely have their own approach and way of dealing with these issues - some will probably feel it's their "moral duty" to disclose and undoubtedly with the level of fearmongering around RSOs and "risk" it's quite likely, in my own personal view at least, that they'd be backed by the courts and/or ICO.

One thing to note is that, after thoroughly reviewing the T&Cs for all of TUIs offerings myself, it does seem quite clear to me that this term is only actually effective for their cruise package holidays - the term does not appear in their flight-only T&Cs, for example. Whether or not this is fully understood (or has been made fully clear) to the Police, however, is debatable. 




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All views, opinions & contributions are my own and do not represent the views of Unlock unless specifically stated.

expatofff
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punter99 - 8 Oct 25 11:03 AM
expatofff - 7 Oct 25 10:04 PM
Mr W - 7 Oct 25 1:07 PM
Asked my force about Tui. Because we have to notify of holidays, it would be on them to get in touch with Tui and disclose. So it seems a company can just decide to change their T&Cs and police will be pressured to comply.
With their relentlelss advertising on ITV and others, I'm trying hard to not put my tin foil hat on... but what's stopping any company doing this, even though it's none of their business? What info do Tui get and what do Tui do with that data?
Just to state the obvious, this wouldn't apply once your time is up. They also told me Tui are the only ones that do this, so other holiday companies are available.

It's crazy to think a private set of terms can force a police force to disclose data.

It's entirely down to the police whether they inform TUI or not. My understanding is that TUI wrote to every police force, informing them of the change to T&C. So the police could not claim they didn't know about it. That means they would have to consider the safeguarding implications. Although TUI will only act if they know about the person being on the SOR. That is the same as the T&C for holiday camps like Butlins etc.

But if the PPU have done their risk assessment properly, then they should be able to tell the difference between those who pose a risk and those who do not. They should only inform TUI if there is a genuine risk, not just in case there might be a risk.


Yeah I understand that. Maybe PPU officers have changed, but they tend to risk assess by assuming all, or most, will reoffend, irrespective of actual facts.
Mr W
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They also mentioned that if everything goes wrong, you wouldn’t be able to get any of your money back. So, in a way, it’s like a ban—at least indirectly—because you have to make the booking before you can notify, so it's not worth the risk. It'd be interesting to try it in court, but I doubt anyone would.
Bear in mind also, if certain snake oil salesmen get into power and we leave the ECHR, there will be plenty more of this to come...

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punter99
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expatofff - 7 Oct 25 10:04 PM
Mr W - 7 Oct 25 1:07 PM
Asked my force about Tui. Because we have to notify of holidays, it would be on them to get in touch with Tui and disclose. So it seems a company can just decide to change their T&Cs and police will be pressured to comply.
With their relentlelss advertising on ITV and others, I'm trying hard to not put my tin foil hat on... but what's stopping any company doing this, even though it's none of their business? What info do Tui get and what do Tui do with that data?
Just to state the obvious, this wouldn't apply once your time is up. They also told me Tui are the only ones that do this, so other holiday companies are available.

It's crazy to think a private set of terms can force a police force to disclose data.

It's entirely down to the police whether they inform TUI or not. My understanding is that TUI wrote to every police force, informing them of the change to T&C. So the police could not claim they didn't know about it. That means they would have to consider the safeguarding implications. Although TUI will only act if they know about the person being on the SOR. That is the same as the T&C for holiday camps like Butlins etc.

But if the PPU have done their risk assessment properly, then they should be able to tell the difference between those who pose a risk and those who do not. They should only inform TUI if there is a genuine risk, not just in case there might be a risk.


expatofff
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Mr W - 7 Oct 25 1:07 PM
Asked my force about Tui. Because we have to notify of holidays, it would be on them to get in touch with Tui and disclose. So it seems a company can just decide to change their T&Cs and police will be pressured to comply.
With their relentlelss advertising on ITV and others, I'm trying hard to not put my tin foil hat on... but what's stopping any company doing this, even though it's none of their business? What info do Tui get and what do Tui do with that data?
Just to state the obvious, this wouldn't apply once your time is up. They also told me Tui are the only ones that do this, so other holiday companies are available.

It's crazy to think a private set of terms can force a police force to disclose data.
Mr W
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Asked my force about Tui. Because we have to notify of holidays, it would be on them to get in touch with Tui and disclose. So it seems a company can just decide to change their T&Cs and police will be pressured to comply.
With their relentlelss advertising on ITV and others, I'm trying hard to not put my tin foil hat on... but what's stopping any company doing this, even though it's none of their business? What info do Tui get and what do Tui do with that data?
Just to state the obvious, this wouldn't apply once your time is up. They also told me Tui are the only ones that do this, so other holiday companies are available.

=====
Fighting or Accepting - its difficult to know which is right and when.
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punter99 - 6 Sep 25 11:53 AM
This is a subject that Unlock might want to publish some advice on, because it remains unclear what the position is.

Some people say they are not allowed to travel with TUI now, because it has recently banned anyone on the SOR. I looked at their T&C but can find nothing about this. Then there were further claims that it only applies to their hotels, not to flights.

Since a lot of different tour operators and airlines all come under the TUI banner, does this amount to a more widespread ban, I wonder?

Edit: Apparently all police forces in the country have been informed of this change but does the ban apply to their cruises only?  This is unclear.


Interestingly I have to ask how they would find out?

Obviously you would inform the authorities of your leaving the UK but would/should they contact TUI (in this case)?

I can guess if they did they would have the "public protection" umbrella to fall on in regard to your data protection rights; but if they did where does their notification or even this company action stop?

Many years ago when I was first given a SOPO the Police tried to include a clause that said I could not or rather had to declare to the residents staying in a hotel that I stayed in. The Judge kicked this out.

Society suggests I must let go of all my expectations but I disagree, as whilst I have a voice, I have hope.

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This forum supports these words, thank you Unlock and your contributors.

AB2014
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punter99 - 9 Sep 25 11:12 AM
AB2014 - 9 Sep 25 8:54 AM
punter99 - 6 Sep 25 11:53 AM
This is a subject that Unlock might want to publish some advice on, because it remains unclear what the position is.

Some people say they are not allowed to travel with TUI now, because it has recently banned anyone on the SOR. I looked at their T&C but can find nothing about this. Then there were further claims that it only applies to their hotels, not to flights.

Since a lot of different tour operators and airlines all come under the TUI banner, does this amount to a more widespread ban, I wonder?

Edit: Apparently all police forces in the country have been informed of this change but does the ban apply to their cruises only?  This is unclear.


It's in their A-Z Guide, under Safeguarding.

Thanks. I managed to find the A to Z but only by following a link from the TUI Mariella cruises page. If you read the A to Z from the beginning, it seems that it only applies to the cruises, not to any other aspect of TUIs business. 

I found the link by going from the main page to "Booking Terms & Conditions" and then the A-Z link at the bottom of the page.

=========================================================================================================

If you are to punish a man retributively you must injure him. If you are to reform him you must improve him. And men are not improved by injuries. (George Bernard Shaw)

punter99
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AB2014 - 9 Sep 25 8:54 AM
punter99 - 6 Sep 25 11:53 AM
This is a subject that Unlock might want to publish some advice on, because it remains unclear what the position is.

Some people say they are not allowed to travel with TUI now, because it has recently banned anyone on the SOR. I looked at their T&C but can find nothing about this. Then there were further claims that it only applies to their hotels, not to flights.

Since a lot of different tour operators and airlines all come under the TUI banner, does this amount to a more widespread ban, I wonder?

Edit: Apparently all police forces in the country have been informed of this change but does the ban apply to their cruises only?  This is unclear.


It's in their A-Z Guide, under Safeguarding.

Thanks. I managed to find the A to Z but only by following a link from the TUI Mariella cruises page. If you read the A to Z from the beginning, it seems that it only applies to the cruises, not to any other aspect of TUIs business. 
AB2014
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punter99 - 6 Sep 25 11:53 AM
This is a subject that Unlock might want to publish some advice on, because it remains unclear what the position is.

Some people say they are not allowed to travel with TUI now, because it has recently banned anyone on the SOR. I looked at their T&C but can find nothing about this. Then there were further claims that it only applies to their hotels, not to flights.

Since a lot of different tour operators and airlines all come under the TUI banner, does this amount to a more widespread ban, I wonder?

Edit: Apparently all police forces in the country have been informed of this change but does the ban apply to their cruises only?  This is unclear.


It's in their A-Z Guide, under Safeguarding.

=========================================================================================================

If you are to punish a man retributively you must injure him. If you are to reform him you must improve him. And men are not improved by injuries. (George Bernard Shaw)

punter99
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This is a subject that Unlock might want to publish some advice on, because it remains unclear what the position is.

Some people say they are not allowed to travel with TUI now, because it has recently banned anyone on the SOR. I looked at their T&C but can find nothing about this. Then there were further claims that it only applies to their hotels, not to flights.

Since a lot of different tour operators and airlines all come under the TUI banner, does this amount to a more widespread ban, I wonder?

Edit: Apparently all police forces in the country have been informed of this change but does the ban apply to their cruises only?  This is unclear.


Edited
3 Months Ago by punter99
GO


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