Hi All,
I can see these forums don't get as many visitors as I'd like, but I can't think of another resource to use for this question.
I am under a SHPO and due to my offending, the police (PPU) are allowed to install monitoring software on my laptop / mobile. I don't have an issue with this (like it would matter if I did) and I understand why they would want this installing.
The software has only recently been installed on my mobile and I've run into an issue. Whenever I try to open the "First Direct" banking app, it detects eSafe as spyware and refuses to run. This means that I cannot complete any form of banking - the app is used to log into the First Direct website, used to authorise any online purchases, etc.

I went back to PPU and spoke with my officer, who effectively told me "tough" (paraphrasing). I escalated this to a Sergeant who spent longer telling me "tough" - I explained this was having an impact on my day-to-day life, I cannot make any online purchases. I managed to get trapped in an "app only" carpark, as I had no way to authroise the purchase.
I asked PPU for options - none forthcoming. I then said I cannot be the only person who has this software and needs to bank, please can they tell me the name of some banks where this isn't an issue.
"No - we cannot recommend banks".
I told them I wasn't looking for recommendations, I was after an "anecdote" - John Doe banks with Barclays (for example) and doesn't have any issues......no, cannot do that.

I know court is an option, but I don't think I can afford to do this - my criminal trial that led me to this situation cost me a lot and I'm still job seeking at the moment. I know I could represent myself in court, but I'm not sure how successful I'm likely to be - PPU officer said that he didn't consider me not being able to do any online purchases was detremental to my life, I guess I'd need to convice a judge otherwise?

Is there anybody else here who has the eSafe software on a mobile and does use a banking app without issue? Would you be willing to share which bank you are with?
I don't want to go throught the hassle of changing banks, but if that is my only option, I don't want to change to one that also has an issue!