I'm guessing that being a quite large company it takes a while to get the information to all advisers but that doesn't help you sorry, I had the luxury of time to persist until I was satisfied with what I was being told.
My concern if you can call it that is I am not an "unknown quantity" to them which is to say I have been with them for quite a while but I am under no illusions that if I was to for any reason let my policy laps they would never take me back.
When ( as we all did) I was arrested many years ago the rug was completely pulled out from under me, wife,family, house, job the lot. All that stability gone.
It has taken years for me to get it all back again or so I thought to then find the rug yanked out again albeit to a much lesser degree, two insurers two lots of hassle. I had been with Intasure even longer than LV, never made a claim never gave them the slightest problem always just grateful to have cover and yank just iike that with no explanation and only two weeks warning.
Doesn't do much for your confidence does it? And the obvious question why the major step back after years of offering cover, why pull it now? We are starting into an alleged recession and this is when these two companies decide to ditch paying customers?
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